When I first moved to Seoul, the last thing I thought I’d be dealing with was gynecological surgery and international insurance paperwork—but life had other plans.
After struggling with uterine fibroids for years, I finally decided to seek care in Korea. I wanted a clinic that specialized in women’s health but also understood the needs of international patients like me. That’s how I found Second Spring Women’s Clinic, and more importantly, Dr. Seon-Hwa Jeong.
www.secondspringwomen.com
Dr. Seon-Hwa Jeong’s Profile
My Experience with Medical Records & Insurance Help
After my laparoscopic procedure (which went incredibly smoothly, by the way), I knew I needed detailed medical documentation to file a claim with my international health insurance provider back in the U.S. I was a little worried—language barriers, different healthcare systems, and all that bureaucratic anxiety kicked in.
But to my relief, Second Spring had a whole system in place for situations just like mine.
How I Got My Records
At my final follow-up, I simply asked the receptionist for my post-op records. Within 24 hours, the clinic provided:
- A detailed treatment summary in English
- Diagnostic imaging and lab results
- Doctor’s notes and surgery report, all neatly formatted
- Even a stamped and signed statement of care, which my insurance required
They gave me the option of receiving everything via secure email or printed in a sealed envelope. I did both—just to be safe.
Help with Insurance Claims
Now, here’s the part that really impressed me: they actually helped me understand how to submit my claim.
The clinic had English-speaking staff who explained which forms to attach, how to structure my claim, and which documents my insurer would likely request. They even wrote a formal letter for my insurance company explaining the necessity of the surgery and the breakdown of costs.
No clinic back home has ever gone that far for me.
Why I’d Recommend Second Spring to International Patients
Aside from the professional, warm, and personalized medical care, what sets Second Spring apart is that they truly understand what it’s like to be a foreigner navigating healthcare abroad.
Whether you’re there for a routine checkup or something more complex like fertility care or surgery, they go out of their way to make sure: You understand your care
You leave with all necessary documentation
And you’re not left in the dark about your financial/insurance process
So yes—getting your medical records is simple and fast, and yes—they absolutely assist with insurance documentation, even if you’re dealing with providers overseas.
If you’re an expat in Korea or even flying in for care, I cannot recommend Second Spring Women’s Clinic and Dr. Seon-Hwa Jeong enough. They gave me peace of mind, both physically and financially.